Need Carity?
These Answers Cover The Essentials

Yes Radio Cruise Parking is owned and run by Radio Taxis (Southampton) Ltd. You can visit our website at: www.radiotaxis.com

Our parking rates vary depending on the duration of your cruise. You can find our competitive rates listed on our website. We offer both standard and premium parking options to suit your needs.

Absolutely. The security of your vehicle is our top priority. Our parking lots are equipped with 24/7 surveillance cameras to ensure the safety of all vehicles parked with us.

Our parking spaces are strategically located within close proximity to the Southampton cruise terminals. Transfers typically take 10 minutes, depending on the amount of traffic.

Yes, advance reservations are highly recommended to guarantee a parking spot, especially during peak travel seasons. You can easily make a reservation through our website or by contacting our customer service team.

We understand that plans may change. You can modify or cancel your parking reservation within the specified time-frame outlined in our cancellation policy (24 hour notice period). Please refer to your reservation confirmation or reach out to our support team for any assistance.

All our packages include a shuttle to and from the cruise (no extra cost). Private transfers can be purchased as an optional extra.

Our listed prices include all fees and taxes, what you see is what you pay. If you have any questions regarding the options please feel free contact us you refer to the above FAQ.

Yes all the prices displayed or quoted on our website are inclusive of VAT, what you see is what you pay.

We do not have any restrictions at the parking location, you can arrive or depart at any time. Please be sure however, to allow enough time and taking your cruise check-in time into account, we suggest arriving an hour before your check-in time to allow yourself plenty of time.

Unfortunately we do not offer any discount at this time, as we already offer extremely competitive prices.

No there are no height restrictions however if your vehicle is larger than one space an extra charge maybe applied. Please be aware however we do not allow motorhomes and/or caravans due to their size and liability.

For any additional enquiries or assistance, you can reach our customer support team via phone or email. Our contact information is available on our website’s “Contact Us” page.

Unfortunately we are unable to accept motorhomes or caravans due to their size and increased liability.

There are multiple options available regarding your keys. We do prefer to keep your keys in the event something may happen, such as your car alarm, flat tyre, flat battery. We can get this fixed or sorted prior to your return, or if your vehicle needs to be repositioned within the car park for operational purposes. However we do understand the worry of you may want to keep your keys, we do have limited spaces available should you wish to keep your keys, for an additional £20 fee.

Your vehicle does not leave our site, and is secure within a secure parking facility. We only move it in and out of the parking facility, ready for your arrival. Please rest assured, your vehicle will never be moved off-site.

Additional Services: We also offer optional services like EV charging, Full Vehicle Service, Private Transfers, Vehicle Cover, and car wash to enhance your experience.

If you're hiring a rental car and don't yet know the registration details, simply enter RENTAL in the registration field, and select Other for both the brand and model. Once you have the actual vehicle details, you can update it yourself via the client dashboard, or we’ll update it for you when you arrive.