Cookie Policy
Revision Date: 11 October 2025
Introduction
This Cookie Policy explains how Radio Taxis (Southampton) Ltd, trading as Radio Cruise Parking (“we”, “us”, “our”), uses cookies and similar technologies on our website www.radiocruiseparking.com. By continuing to use our site, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve functionality, and analyse usage patterns. Some cookies are essential for the site to work properly, while others are optional and used for analytics, personalisation, or support.
Types of Cookies We Use
| Cookie Type | Purpose | Duration | Consent Required |
|---|---|---|---|
| Strictly Necessary | Enables core site functionality (e.g. booking system, security) | Session or short-term | No |
| Performance & Analytics | Helps us understand how visitors use the site (e.g. Google Analytics) | Up to 2 years | Yes |
| Functionality | Remembers your preferences (e.g. cookie settings, chat history) | Up to 1 year | Yes |
| Support & Navigation Tracking | Enables live chat and monitors page navigation (via Tawk.to) | Session or short-term | Yes |
| Marketing | Used to deliver relevant ads or track engagement (if applicable) | Varies | Yes |
Third-Party Services That May Set Cookies
We work with trusted third-party providers who may set cookies on our behalf:
- ParkFlow: Our booking system provider may use cookies to maintain session integrity and booking flow.
- Stripe: Our payment processor may set cookies for fraud prevention and secure transaction handling.
- Tawk.to: Our live chat provider uses cookies to enable real-time support and monitor which pages users are viewing during their visit. This helps us respond promptly and improve user experience. Tawk.to does not store personal data unless voluntarily submitted via the chat interface. Learn more at Tawk.to’s Privacy Policy.
- Google Analytics: Used to analyse traffic and site usage patterns. Data is anonymised and used to improve performance.
Managing Your Cookie Preferences
You can manage or disable cookies at any time through your browser settings. Most browsers allow you to block or delete cookies, or to receive alerts before they are stored. Please note that disabling certain cookies may affect site functionality, especially the booking and live chat features.
When you first visit our site, you will be presented with a cookie banner allowing you to accept or customise your preferences. You may withdraw or update your consent at any time by revisiting your cookie settings.
Consent and Control
Where cookies require consent, we will obtain it clearly and transparently. You have the right to withdraw consent at any time. Essential cookies do not require consent and are necessary for the site to function.
Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our use of cookies or your data rights, please contact us using the following details:
Email: info@radiocruiseparking.com
Phone: (023) 80 719 229
Post: Surety House, Old Redbridge Road, Redbridge, Southampton SO15 0NE
Book today for unbeatable value and total peace of mind!
